Auction Rules

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1. Fair and Ethical Sales

Transactions with Dealernet are intended to promote the fair and ethical treatment of both Buyer and Seller. Dealernet may cancel the sale, at its sole discretion, at any time. This provision also applies to any clerical or administrative error made by Dealernet. Arbitrations are subject to the General Policies and Terms and Conditions. Buyers and Sellers acknowledge that conducting business with Dealernet is a privilege that can be rescinded.  Buyers and Sellers agree that Dealernet will exercise enforce, interpret, or waive these Rules and Policies (Terms and Conditions) in any case or circumstance when it determines that doing so is needed to assure the fair and equitable treatment of all parties to a transaction. Federal, State, and Local laws supersede these policies where applicable.

2. Dealernet Role in Sale

Dealernet is neither a seller nor a buyer. It makes no representations,  warranties, or any guarantees of any kind as to the description, equipment, warranties, service policy, title status/accuracy, odometer accuracy, or any other matter on any vehicle sold or offered for sale. Dealernet is acting as the agent of both the seller and buyer and, in such capacity, may act upon the verbal or written instructions to sign transaction documents or instruments on behalf of the seller or buyer. Dealernet is not a party to the contract of the sale. The sales contract is between the Seller and Buyer only. Dealernet is not responsible or subject to any liability for the accuracy of odometer readings, odometer statements, declarations/announcements, or other disclosures, for which responsibility remains with the seller.

3.  Dealernet Exclusions

Dealernet is not bound by the information listed in Electronic Data Vehicle Histories (EDVH), i.e. Carfax, AutoCheck, etc., and a vehicle may not be arbitrated solely on information contained in the EDVH data. Dealernet may, but shall not be required to, independently investigate vehicle history based on information found in EDVH for information that may impact arbitration. Inoperative/non-running consignments, including but not limited to vehicles announced or otherwise disclosed as “As-Is”, are not subject to arbitration as to any matter (except for odometer misrepresentation or title), regardless of age or price. 

4.  Additional Responsibilities for Buyers  Buyers are advised to use the protections afforded by the Buyer Protection Plan on eligible purchases. The Buyer will inspect the vehicle immediately upon arrival at Buyer’s location. The Buyer must notify Dealernet of any condition report discrepancies over $600 within 3 days of receipt, not to exceed 10 days from the original purchase date. Note: vehicle grades are assigned based on the assumption that each vehicle meets the “green light” functioning criteria as described in this policy. For vehicles sold under other conditions (i.e. As-Is or announced defects) buyers are hereby reminded that the grade indicated on the condition report does not reflect the limited guarantee or announced defects.

VEHICLE DISPLAY PAGE

Auction Light System

Dealernet has a standardized system to describe the condition and/or disclosures related to the vehicle being sold. The system is defined as a) “Green Light”: Verified vehicles that are not “As-Is” are “green light” signaling the vehicle is guaranteed under the conditions outlined in the Disclosure/Discovery Arbitration section. Vehicles selling As-Is will only qualify for limited arbitration under the rules outlined in the Disclosure/Discovery section of these General Policies. 2. Dealernet will determine the “light code” based on information available and it is the Seller’s responsibility to inform Dealernet of disclosures and declarations/announcements that impact the status.  “Green Light” Appropriate for functioning vehicles that are safe to drive and lack the specified declarations.  As-Is: Appropriate for non-vehicles (boats, RV’s, etc.), vehicles that are inoperable and/or unsafe to drive, and vehicles with the following title brands and/or declarations: • Flood damage • Non-repairable/junk certificate • Non-runner • Tow required • Rebuilt title/vehicle* • Total loss and/or salvage retention* • Bonded, insurance and/or salvage title* *Will run As-Is but seller has the option to “green light” and assume all arbitration liability

SELLER RESPONSIBILITIES 

All representations, warranties, and guarantees stated by the Seller are those of the Seller only and not Dealernet. Seller will be held responsible for the accuracy and completeness of all representations or descriptions. This includes handouts, catalogs, vehicle markings, condition information or vehicle listings and verbal or written statements made by the Seller, Auction or Selling Representative at the time of sale. The Seller understands that the “sale light” or As-Is status is a binding arbitration representation of vehicle condition and is therefore responsible for the vehicle. Title discrepancies must be announced including, but not limited to not actual miles, salvage, theft recovery, stolen vehicle, flood damage, Lemon Law buybacks,  and trade assist. Announcements are required as stated in this policy, and additionally under CA state law or federal statutes or regulations. Announcements must be disclosed on the auction invoice/sale contract/bill of sale or equivalent document. The availability of a manufacturer’s warranty shall not affect a Buyer’s right to arbitrate a vehicle. Regardless of the warranty coverage in terms of the root cause of the complaint, an announcement may be required.  In the event of a successful arbitration by the Buyer, the Seller is responsible for reimbursement of all reasonable documented expenses incurred by the Buyer (excluding profit, commissions, and detail charges) on vehicles arbitrated for undisclosed conditions. Reimbursements that qualify under these guidelines will be at the sole discretion of the Auction and will be limited to the reasonable and documented expenses at auction (wholesale) repair cost. 9. Seller will not be paid for vehicles in arbitration until arbitration is settled and vehicles are sold. For arbitrations occurring after the seller has been paid, the seller is required to promptly return the payment to the auction if the transaction is voided as a result of Arbitration.  When a Vehicle is listed for Sale on the platform, it is the Seller's responsibility to ensure the Vehicle is available for sale. Cancelation of sale due to a sold vehicle being unavailable (retailed, sold elsewhere, etc.) may result in a cancellation fee of $300. The Seller will also be responsible for any other costs incurred, such as dry-run transportation charges. DMV fees owed in the State of California must be announced. Failure to do so will result in the Seller paying all DMV fees owed.

BUYER RESPONSIBILITIES 

Before placing bids, the Buyer is responsible for inspecting the vehicle condition report, reviewing all photos, notes (disclosures made in “Seller Notes” are equivalent to Declarations and exempt from arbitration), declarations, and disclosures made by the Seller, Auction or selling representative. Buyers are also responsible for observing and understanding the sale lights (As-Is), which identify sale conditions for the vehicle. Once the vehicle is sold, the Buyer should check the Auction sales receipt or appropriate document to confirm the vehicle price and declarations are correct. Buyer acknowledges that a uniquely assigned bidder number displayed on the bill of sale constitutes a legally binding electronic transaction. Dealernet reserves the right to modify/change the bill of sale within a reasonable time of the initial transaction. Buyers are advised to utilize the Buyer Protection Plan on all eligible vehicles purchased.  Dealernet will not arbitrate vehicles based on any unintentional errors or omissions of any promotional information related to the vehicle. Buyer agrees to be liable for any work done to a vehicle (including a vehicle purchased as unavailable or absent) prior to returning the vehicle to Auction except on vehicles arbitrated for undisclosed conditions not detectable through vehicle inspection, including but not limited to, not actual miles, salvage, theft recovery, stolen vehicle, flood damage, Lemon Law buybacks and trade assist. Buyer is financially responsible for any pending sale and assumes all risk of loss until arbitration is final. Buyer is required to provide the necessary information, including estimates and/or receipts in a reasonable timeframe or arbitration will be canceled.  Buyer or Buyer’s agent (transporter or driver) must note any damage prior to removing the vehicle from the Auction, seller lot or facilitation service provider’s location. Auction and/or facilitation service provider will not be responsible for any damage not identified on the gate release or the condition report once the vehicle is removed from the sale location. Buyer purchases not picked up within 5 days are subject to storage fees and right to impound the vehicle by Auction. Buyer purchases not picked up within 10 days are subject to cancellation of sale at the Seller’s request, pending Dealernet approval. Buyer shall not surrender possession of the vehicle to any claimant, except as required by legal process, nor shall Buyer voluntarily pay or acknowledge the validity of any claim, without the prior approval of Auction. Time is of the essence. Any failure on the part of the Buyer, after becoming aware of said claim, to notify Auction of any claim promptly or failure of the Buyer to cooperate in defending any such claim shall relieve Auction and seller of any liability under this policy. A vehicle is not considered returned until received, inspected and approved for return by Auction management. Any vehicle returned must be in the same or better condition as when sold. Any vehicles delivered to and left on Auction premises without Auction approval remain the sole responsibility of the Buyer. The buyer assumes all risk of loss. Vehicle must be returned promptly consistent with the Auction direction.  There may be a charge for excessive mileage on a returned vehicle at the discretion of the Auction. The Seller/Auction shall not be liable for any vehicle sale or repairs made by the Buyer before the title is received by the Buyer. If the title has been mailed from the Auction to Buyer, Buyer may not return the vehicle.

TITLE ARBITRATION POLICY 

All titles submitted by Seller must be in Seller’s company name on title or on a properly executed reassignment form. The Seller unconditionally guarantees the titles of vehicles that are sold through Dealernet. This guarantee of the title warrants that the title shall be marketable and free and clear of all liens and encumbrances. “Encumbrances” shall be deemed to include any brand (such as “salvage”) noted upon the current or any prior certificate of title, unless such encumbrances were disclosed and announced at the time the vehicle is sold. Dealernet will not be responsible for any expenses or other loss, or damage incurred on or otherwise related to vehicles returned for late title.  Seller warrants represent and unconditionally guarantee possession and conveyance of a certificate of title, properly executed, valid in the state where the transaction is occurring, free and clear of all liens and encumbrances, and seller warrants and will defend such title against the rights, claims and demands of all persons whatsoever. Dealernet does not require the announcement of or arbitrate for unpaid California DMV fees. Dealernet has the right to Remediate Clerical Errors If the title problem is due to a clerical or coding error, or incomplete documentation, Dealernet shall be given reasonable time after receiving notice of any alleged title defect to have the error corrected. Buyer’s Title Claim Notice to Dealernet Whenever any claim is made by any person against the title of a vehicle, whether by suit or otherwise, the Buyer, after becoming aware of said claim, shall immediately notify Dealernet. This involves giving the full details and particulars of any claim, cooperating fully in defending any legal action, and in taking other steps to minimize or otherwise mitigate possible loss. Title Assignment Title must be reassigned or otherwise transferred directly to Buyer. No title assigned directly to Dealernet will be accepted.  Payment After Title Receipt Seller will not be paid for vehicles until a transferable title is received. Dealernet accepts no responsibility for non-titled vehicles sold without title. The seller must disclose and announce the vehicle being sold with a bill of sale only and that there is no title to transfer.  All non-titled vehicles and equipment will be sold “As-Is”.  Applications or other documents related to a duplicate title will not be accepted.  Foreign titles, are unacceptable. The Seller has up to a maximum of 45 days to present a title (sale day is day 1). After day 30 a $150 late title fee will be assessed to the seller.  After 45 Days it is the Buyer’s option to return the vehicle. A 5-day notice is required prior to returning the vehicle. Buyer may give notice of intent to return the vehicle on the 40th day. After 45 days, it is the Buyer’s option to return the vehicle. A 5-day notice is required. Buyer may give notice of intent to return vehicle on the 40th day. Buyers are cautioned not to sell or make repairs to a purchased vehicle until title is received. In the event a vehicle is returned due to lack of title from the seller, Buyer is only entitled to the auction buy fees and reasonable transportation expenses to and from the Buyer’s dealership, and shall have no right to recover any other loss or damage, including, without limitation, no right to recover any lost profit, interest accrual, or any damage asserted by a third party purchaser as a result of buyer’s inability to deliver title. The Seller or Dealernet shall not be liable for any vehicle sale or repairs made by the Buyer before the title is received by the Buyer. If the title has been mailed from Dealernet to Buyer, Buyer may not return vehicle. The buyer is required to notify Dealernet in a timely manner consistent with Dealernet’s arbitration title policy before returning vehicles. If a valid negotiable title is presented within the Dealernet policy notice period, the transaction will stand.  If, after 90 calendar days, Seller has not produced negotiable title and Buyer has not returned the vehicle, this title guarantee shall not apply, and Dealernet shall have no duty to produce the certificate of title to the Buyer and shall have no duty to pay seller. Any brands appearing on the title, or which will appear on the title. Applies to all vehicles, regardless of age and sale price. Salvage History: A total loss (as determined by NMVTIS), salvage, junked or prior salvage vehicle.  Canadian Imports: Canadian vehicles that are ten (10) model years old and less. NOTE: to be eligible for consignment and sale, Canadian vehicles must have a U.S. title and meet U.S. standards. d) Police, Taxi, Government and/or Livery. Warranty Return: A vehicle that has been declared a warranty return (a Lemon Law vehicle).  Flood damage. . Auction Title Indemnity  In regard to defect in title, and in any matter relating to odometer mileage, odometer statements, or damage disclosure statements: Seller and Buyer agree to indemnify and hold harmless Dealernet from and against any liability, loss costs, damage or expenses, including attorney fees which may arise either directly or indirectly from the sale and purchase of the consigned vehicle including but not limited to title services provided.  Dealernet will not be responsible for delivery of titles mailed, via regular U.S. First Class mail, from Dealernet and not received by the Buyer. The buyer has the choice of alternative delivery method, if desired, and will advise Dealernet of its choice and will pay for such service. In the absence of such notice, Dealernet  is authorized to mail the title to buyer via U.S. First Class mail. All expenses to obtain title will be charged to the Seller and shall be payable on demand.

PREVIOUS CANADIAN AND/OR GREY MARKET VEHICLES 

Additional announcements may be required due to the use in Canada.  Eligible Vehicles Any vehicle not originally built to U.S. specifications can, under certain circumstances, be imported through a registered importer who modifies the vehicle to comply with U.S. equipment and safety regulations and then certifies it as compliant, and an independent commercial importer who modifies the vehicle to comply with U.S. emissions regulations and then certifies it as compliant. Only vehicles properly converted to U.S. specifications can be sold and must be announced as such.  Seller Responsibilities Seller must inform Dealernet that a vehicle has a grey market history at time of registration and must disclose that to the buyer in writing as an announced condition on all documentation supporting the transaction. Proper Conversion  If a vehicle was manufactured in Canada for the Canadian Market, the Manufacturer is required to obtain and affix a U.S. Safety Standard Certification Label to the vehicle. All vehicles imported must be imported through a Registered Importer. Registered Importers are required to post a bond with the U.S. Department of Transportation. All vehicles imported through a Registered Importer must have a U.S. Safety Standard Certification label that identifies the Registered Importer ii. Valid U.S. Title or Legal Foreign Title and Meet ALL Federal NHTSA, D.O.T. and/or E.P.A. Mandated Guidelines Documentation must be provided. All vehicles, whether imported by a Manufacturer or a Registered Importer, must show miles per hour on the speedometer and miles traveled on the odometer. Title 49, United States Code, Chapter 327, Section 32704, allows replacement odometers without a door frame sticker if the conversion from kilometers to miles can be done without changing the distance traveled by the vehicle; therefore, replacement of an odometer under these circumstances does not have to be announced by the Seller. Factory Warranty Vehicles announced as “Canadian Import” are subject to warranty limitations and denial. Buyers are advised to become familiar with warranty issues prior to purchase of “Canadian Import” vehicles. There will be no arbitration for denial of warranty coverage on any vehicle sold as “Canadian Import”.

ARBITRATION GUIDELINES 

Vehicles that have any of the defects outlined in the Arbitration Matrix that were not disclosed or announced at the time of sale must be reported to Auction within the time frame noted below in order to be eligible for arbitration. Vehicles must be returned to Auction in the same or better condition than when purchased.  Time Period Refer to the Arbitration Matrix for arbitration time periods. Sale day is Day 1. Arbitration shall end at the close of business as determined by each Auction on the last calendar day in the time period. Process Any single mechanical defect that has a repair cost of $600 or more is subject to arbitration on vehicles sold under “green light” and lack of announcement per the Arbitration Matrix. Arbitration may be initiated by either the buyer or the auction inspection staff but must be initiated within the timelines as described in the policy document. Repair costs will be determined by the auction and will reflect the auction’s best estimate of normal wholesale repair cost. If price adjustment is made and accepted, the deal will be deemed final and is not subject to any further arbitration. The auction management makes the binding decision upon both the Buyer and Seller on all arbitration matters.  Dealernet reserves the right to assess an arbitration fee to the Buyer. If the arbitration is valid, Auction reserves the right to assess an arbitration fee to the Seller in addition to any charges associated with the arbitration. Not subject to arbitration: Vehicles sold As-Is, only title and odometer are guaranteed. Kit vehicles or homemade vehicles are sold “As-Is” and cannot be arbitrated for odometer, frame, warranty books, or model year.  Noise and Inherent Conditions: No arbitration can be based on noises or conditions that are inherent or typical to a particular model or manufacturer. Generally speaking, it is our intent to arbitrate for conditions that require repair or are indicative of a failure / malfunction of some type or deemed “excessive” at the discretion of the auction. Our benchmarks are based on the common or typical functioning of the vehicle in question. Vehicles with standard transmissions cannot be arbitrated for manual clutches unless the defect will not allow an adequate test drive. Auction will not arbitrate vehicles for wearable items normally worn vs excessively worn or inoperative (not inherent). For purposes of this policy wearable items are defined as parts of the vehicle that the manufacturer recognizes the need for replacement/adjustment during the expected life of the vehicle driven the average miles per model year (15k). These items are normally identified in the Owner’s Manual for routine check and replacement and would include, but are not limited to, suspension components, tires, wipers, brake pads, shoes, rotors, belts, hoses, lubricants/fluids, timing belts, bulbs, filters, shocks and struts.  Auction reserves the right to reject any vehicle that management judges to be unsafe. Auction is not bound by vehicle grades or other types of scoring systems placed upon the vehicle. Buyers may only arbitrate a vehicle based upon damage or defects that were present at the time of the sale of the vehicle. Vehicles with more than (auctions discretion) miles from time of sale. Vehicle Accessories on vehicles over 4 years old. For this policy, a Vehicle Accessory is defined as “optional or non-essential equipment or components that are not required for the basic operation and function of the vehicle.” Accessory examples include but not limited to Navigations Systems, Sunroofs/Moonroofs, etc. (see addendum for details) Furthermore, the determination of four (4) years will be based on calendar years. For example, as of 2023, accessories on vehicle model years of 2019 and earlier would not be subject to arbitration. Oil leaks that are NOT actively dripping and visible by inspection.  Vehicle modifications (e.g., suspension raised or lowered, aftermarket supercharger, etc.) must be announced unless As-Is, the method used for the modification will not be arbitrated. Buyers are advised to become familiar with any modifications before purchase. Buyers are hereby additionally advised that vehicles modified from the original design are inherently unreliable and subject to premature component wear and / or failure. Modified vehicles are subject to limitations for arbitration and BPP coverage at the sole discretion of the auction.

Sellers must disclose structural damage, 

Alterations, repairs or replacements (certified or non-certified) as outlined in this policy prior to selling a vehicle at auction regardless of sales channel or light condition. Disclosures are required for the following: a) Any/all existing permanent (nonrepairable aka kinked or broken) structural damage as defined in this policy. b) Improper and/or substandard prior repairs (not meeting OEM repair guidelines). c) Repairs not certified to be within the UVMS Improper alterations to the structure Lengthened or Shortened structure. d) Altered suspension that requires the structure to be modified from its OEM form. This requirement is not  applicable for vehicles that are obviously raised or lowered. The method used for altering the suspension will not be arbitrated unless the auction in its sole discretion determines that the vehicle is unsafe to operate. e) After-market accessories installed or removed to the structure. f) Towing packages installed (or removed) where new holes are drilled, OEM holes are enlarged, or if the towing package is welded or brazed to the structure or are not visible on ¾ and 1-ton vehicles. Any ½ ton vehicles are required to be disclosed regardless. g) Multiple access holes (regardless of size) or singular access holes greater than 5/8". Access holes between 1/4" and 5/8" are subject to disclosure based upon location and condition of structural component. h) Corrosion of structural components determined by one or more of the following; when the substrate loses its shape, the original bonds near the affected area are loose or no longer in existence, the original thickness of the substrate has been reduced by more than 25%, the affected area can longer possess its absorption or deflection properties or at Auction discretion. i) Structural tear damage (i.e. transport tie down) if more than 1" in length (measured from tear start/stop points). j) Damage due to improper jacking or lifting that permanently deforms structural components outlined in this policy. k) Damage due to contact with parking abutments and/or road debris that permanently deforms structural components outlined in this policy. l) Roof bows/braces that have been modified, have existing damage or removed. A replaced roof skin is not a required disclosure in terms of the Structural Damage Policy. m) The C pillar/quarter or Cab panel may or may not be a structural component(s) as per the vehicle manufacturer. 4. Arbitration Rules for Structural Damage a) A vehicle may be arbitrated if it has undisclosed existing damage or repairs, which should have been disclosed under this policy, even though the vehicle is within the UVMS. If structural damage is properly disclosed, the vehicle may only be arbitrated for improper repair of the designated area, existing damage or repairs to other areas of the vehicle not disclosed, or for failure to be within the UVMS. b) In the event that structural alteration is disclosed on a vehicle, the vehicle may only be arbitrated for damage or repairs to structural components other than those disclosed or in the event of improper alteration. c) Damaged or replaced core supports or rear body panels do not require structural disclosure under this policy. d) Damage to the aprons, rail floor pan assembly, inner wheelhouse (upper or lower), D pillar (if equipped) or other ancillary structural components on a unitized structure in the area where the radiator core support or rear body panel attaches will require disclosure if permanent damage exists. e) Brazed exhaust hangers are not a required disclosure under this policy. f) The facilitating auction will, at its discretion, have a vehicle measured according to the UVMS at a facility of its choice. Prior to sending the vehicle for measurement, the auction reserves the right to complete a visual verification of the physical condition of the vehicle to determine that it should be measured. If the measuring facility determines that the vehicle is within the UVMS, the buyer of the vehicle will be responsible for the charges paid to the facility. Likewise, if the measuring facility determines that the vehicle is not within the Page 15 UVMS, the seller will be responsible for the charges paid to the facility. g) Visual evidence supersedes any/all mechanical or electronic measurements. h) For measurements according to the UVMS, the following guidelines will apply i. The vehicle structure must measure to a total tolerance of no more than +/- 8 millimeters (mm) of published specification of length, width and height at control points that capture the front (2), center (4) and rear (2) sections of the vehicle. ii. Symmetrically (comparative measure from side to side and point to point based on point measurement), the length, width and height must measure to a difference of no more than 6 mm. Upper body measurements (tram gauge) by themselves will not be adequate. i) Buyer must arbitrate any/all structural misrepresentations as outlined in this policy within published timelines (outlined in the main Arbitration Policy Guidelines) from date of purchase (purchase day counts as Day One). j) The buyer must contact and follow the arbitration process of the auction where the vehicle was purchased including the auction’s direction for return of the vehicle and the timeframe allowed for the vehicle to be returned. k) In the event of improperly disclosed structural damage by the seller, the buyer will be entitled to reimbursement in accordance with the main Arbitration Policy.

BUYER PROTECTION PLAN 

Purchase price of $1 to $3,000 BPP fee is $100 and only covers engine and transmission Coverage is limited to 50% of purchase price 7 days to open claim. 

Purchase price of $3,001 to $6,999 BPP fee is $150 and covers powertrain (engine, transmission, transfer case, differential) $2,500 coverage 7 days to open claim. 

Purchase price of $7,000 to $14,999 BPP fee is $190 and covers powertrain (engine, transmission, transfer case, differential) $3,500 coverage 7 days to open claim.

Purchase price of $15,000 to $24,999 BPP fee is $250 Full “green light” coverage $4,500 coverage 7days to open claim.

Purchase price of $25,000 and up BPP fee is $275 Full “green light” coverage $5,500 coverage 7 days total to open claim.

As-Is units are not eligible for BPP Baseline Coverage on AS-IS only covers title and odometer a. AS-IS only used for non-vehicles, non-runners, unsafe to drive and branded title. 

“Greenlight” purchases without a BPP: only the frame, title and odometer are guaranteed.

OFFER POLICY 

Our goal is to achieve the highest bid price through a competitive bidding process; offers will be considered with this same goal in mind. Offers are always subject to the approval of the seller and additionally are prioritized behind any high bid / offer made at the time the vehicle is offered. Offers can be made subject to the applicable conditions of sale and arbitration policies. “Block Offers” (high bid held and submitted as an offer) will have priority over other offers. The high bidder on a resulting block offer will have the first opportunity to purchase the vehicle at the price approved by the seller. Offers are binding until expire. We believe that sellers are best advised to be present online when their vehicles are on the block to approve the sale based on competitive bidding. If a “block offer” is submitted, the buyer is required to purchase the vehicle. Buyers must respond promptly to the approval or counteroffer. Failure to promptly complete the purchase will, at the sole discretion of the auction, result in loss of the first right to purchase as described above.

FRONTLINE AUCTION SALES 

The first $600 of repairs are the buyer’s responsibility (deductible). This includes both cosmetic and mechanical repairs not noted in the vehicles Condition Report. Repair costs do not include safety inspection and/or detail. Safety items such as tire condition, brake pad life expected to meet minimum requirements of 5/32 on tires, and 5mm on brake pads. Adjustments will be made for value of options if misrepresented but not eligible for unwind. More than $600 in repairs will be eligible for unwinding; or concession if agreed on by seller and buyer with a mutually agreed time for repair. If the vehicle is unwound, the seller will reimburse buyers’ transport expenses at the original stated rate. Dealernet holds the right to a third-party opinion if there is an additional need for mediation on an arbitration. If the sold vehicle is not available after the sale a $300 “Retailled” fee will be assessed to the seller. CPO units must meet Manufacturer CPO standards. CARFAX will be announced whenever possible. Seller to guarantee mechanical, drivetrain, and disclose any known issues. Build sheets and/or accurate KBB book (w/ additional options), Repair orders are highly encouraged. No BPP will be offered on these units as they are “seller guaranteed.”

The maximum amounts awarded for arbitration claims are:
 

$500 paint work (per panel)
$350 brakes/rotors (per axle)
$200 tires (each)
$250 bumpers (each)  
$0 inspection/certification fees
$0 maintenance items (oil/fluid change, batteries, filters, wiper
blades, belts, and hoses

Marketing

Dealernet provides its customers with information including but not limited to upcoming auctions, and promotional events,  Dealernet customers receive this marketing communication via email and/or text. Customers may opt out of receiving these messages by clicking the UNSUBSCRIBE link at the bottom of any Dealernet marketing email and replying STOP to any Dealernet marketing text message. Dealernet respects customers’ privacy and does not share or sell customer information to third parties.

“The Dealernet Marketplace was designed by dealers for dealers to be a safe, transparent, and convenient way to buy and sell inventory online. We appreciate your business and will do our best to provide excellent customer service.”

-Chris Langley